greg's blog

Remote Support Platform ver. 2.3 for SAP Business One
Submitted by greg on Mon, 12/20/2010 - 19:15Remote Support Platform with Gmail Integration
Being proactive with support is a win-win for both you and your client, when you have the right tools in place. Remote Support Platform, version 2.3 for SAP Business One is the tool to provide you with the monitoring of your client environment.

SAP Business One Shortcut Keys
Submitted by greg on Fri, 11/12/2010 - 15:58Sales Shortcut Keys for SAP Business One
We all want to minimize the time it takes to do something and with SAP Business One this is possible.
Do you work in Sales or Purchasing with SAP Business One?

SAP Business One Support on ZenDesk
Submitted by greg on Fri, 11/05/2010 - 17:09OrchestraTeam is now on ZenDesk
Support is an important part of any company and Orchestra is no exception. Providing you with products or services is just the beginning of a long-term business partnership. We understand that having the right tools and processes in place is key in providing professional support to our customers. We have partnered with Zendesk and their web-based customer support software. Zendesk allows our customers to open, check the status or provide more information on a ticket to our support staff.


